Privacy Policy
Keeping customer information secure is a top priority for us at Legg Mason Australia. In Australia, Legg Mason Australia is subject to the National Privacy Principles under the Privacy Act 1988, and this document outlines how we intend to deliver all the rights and protections customers are entitled to. Where there are differences between the Legg Mason Australia Privacy Promise and Australia's Privacy Act 1988, the stronger protection applies.
We may store information about you in databases that may be maintained inside or outside Australia by other companies in the Legg Mason, Inc. group or by other third party storage providers. On request, Legg Mason Australia will provide you with a copy of any personal information held about you. Legg Mason Australia will inform you beforehand if there is any charge associated with providing this information. If you do not provide personal information requested, Legg Mason Australia may not be able to provide a particular service or may be required by law to take particular actions such as deducting taxation at the top marginal rate.
Use and Disclosure of InformationWe will only collect personal information necessary for the product or service that we are providing. Such purposes may include:
- processing an application;
- processing receipts and payments, and servicing customer accounts;
- responding to customer inquiries about applications, accounts or services;
- understanding customer's needs and offering products to meet those needs;
- allowing our affiliates and selected third parties to promote their products and services to customers;
- and meeting legal and regulatory requirements.
The nature of information collected and maintained by Legg Mason Australia generally comprises name, address, telephone number, other identifying information and certain personal financial details ("personal information"). We consider this personal information and other account information which we collect from you on applications or other forms, to be confidential. We will take steps to safeguard it according to strict standards of security and confidentiality.
Legg Mason Australia is able to offer you a wide range of financial services and products which may be of value to you. We are committed to respecting the privacy of your personal information. If you do not wish us or other companies to communicate marketing offers to you, you may withdraw your consent by simply informing us:
By Mail: GPO Box 507, Melbourne VIC 3001
By Phone: 1800 679 541
In common with many organisations, we are able to keep our costs down by obtaining some routine services from external service providers. Unless you have instructed us otherwise, your information may be provided to third parties or related companies on a confidential basis for purposes related to administering your funds.
Quality of Personal InformationIt is our intention to ensure that the personal information in our client files is complete and accurate. To assist us with this, please notify us about changes to the information you have provided to us. Furthermore, if you believe that the information that we have about you is not accurate, complete or up to date, please contact the Privacy Officer at the above address and we will use all reasonable effort to correct the information.
Access and Further InformationIf you are a client of Legg Mason Australia, you may request access to your personal information that Legg Mason Australia or an outsourced service provider hold in relation to your investment by submitting your request in writing to the address noted above.
We will provide you with access to this information if we are able to. We retain the right to request adequate proof of identification before authorising any requests for access to personal information. Please note that a fee may apply to such access. If we deny your request for access, we will let you know why.
If you have any complaints regarding the collection, use or management of your personal information, please contact us at the address above. If your complaint is not resolved to your satisfaction, you may write to The Office of the Privacy Commissioner at GPO Box 5218, Sydney NSW 1042.
Legg Mason Australia may make changes to the Legg Mason Australia Privacy Policy from time to time for any reason. We will publish those changes on our web site. This Privacy Policy was last amended on 1 August 2006.