Your Privacy at Legg Mason Australia
Keeping customer information secure is a top priority for us at Legg Mason Asset Management Australia Limited (ABN 76 004 835 849, AFSL 240827)("Legg Mason Australia"). Legg Mason Australia is subject to the National Privacy Principles under the Privacy Act 1988, and this document outlines how we intend to deliver all the rights and protections customers are entitled to. Where there are differences between the Legg Mason Australia Privacy Promise and Australia's Privacy Act 1988, the stronger protection applies.
We may store information about you in databases that may be maintained inside or outside Australia by other companies in the Legg Mason, Inc. group or by other third party storage providers. On request, Legg Mason
Australian will provide you with a copy of any personal information held about you. Legg Mason Australia will inform you beforehand if there is any charge associated with providing this information. If you do not provide the personal information requested, Legg Mason Australia may not be able to provide a particular service or may be required by law to take particular actions such as deducting taxation at the top marginal rate.
Use and Disclosure of Information
We will only collect personal information necessary for the product or service that we are providing. Such purposes may include:
- processing an application;
- processing receipts and payments;
- servicing customer accounts;
- responding to customer inquiries about applications, accounts or services;
- understanding customer's needs and offering products to meet those needs;
- allowing our affiliates and selected third parties to promote their products and services to customers; and
- meeting legal and regulatory requirements.
The nature of information collected and maintained by Legg Mason Australia generally comprises name, address, telephone number, other identifying information and certain personal financial details ("personal information"). We consider this personal information and other account information which we collect from you on applications or other forms to be confidential. We will take steps to safeguard it according to strict standards of security and confidentiality.
Our web site utilizes a variety of technologies (such as cookies and web beacons) to collect, store, and aggregate data about usage and browsing patterns. These technologies help us analyze and tailor the site for all users and better understand how our site is used.
Except as noted herein, we do not have any personally identifiable information about you unless you choose to give us such information during an online session. If you do give us personal information during your session, we will collect that information and use it to service your request and as otherwise described in this Privacy Policy.
We are committed to respecting the privacy of your personal information. If you do not wish us or other companies to communicate marketing offers to you, you may withdraw your consent by informing us:
By Mail: GPO Box 507, Melbourne VIC 3001
By Phone: 1800 679 541
In common with many organisations, Legg Mason Australia is able to keep our costs down by obtaining some routine services from external service providers. Unless you have instructed us otherwise, your information may be provided to third parties or related companies on a confidential basis for purposes related to administering your funds.
Quality of Personal Information
It is our intention to ensure that the personal information in our client files is complete and accurate. To assist us with this, please notify us about changes to the information you have provided to us. Furthermore, if you believe that the information that we have about you is not accurate, complete or up to date, please contact the Privacy Officer at the above address and we will use all reasonable efforts to correct the information.
Access and Further Information
If you are a client of Legg Mason Australia, you may request access to your personal information that Legg Mason Australia or an outsourced service provider hold in relation to your investment by submitting your request in writing to the address noted above.
We will provide you with access to this information if we are able to. We retain the right to request adequate proof of identification before authorising any requests for access to personal information. Please note that a fee may apply to such access. If we deny your request for access, we will let you know why.
If you have any complaints regarding the collection, use or management of your personal information, please contact us at the address above. If your complaint is not resolved to your satisfaction, you may write to The Office of the Privacy Commissioner at GPO Box 5218, Sydney NSW 1042.
Legg Mason Australia may make changes to the Legg Mason Australia Privacy Policy from time to time for any reason. We will publish those changes on our web site.